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Instructions on how to understand the diagnostics log files from the Kaha Telemetry Systems.
| File | |
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| MKT0019_A Understanding diagnostics files.pdf |
Understanding diagnostics files
The ConfigSoft software and Configurator hardware can be used to save diagnostics log files from Kaha telemeters, SmartPads and tBases. This can be very useful and requesting the appropriate log files should be one of the first tasks when supporting customers. This document will describe the information included in the log files and discuss some of the ways the information can be used to help troubleshoot in response to common customer queries.
For further support please contact support@kahasciences.com